We gladly accept returns /exchanges within 30 days of receipt for most items in good condition & in its original packaging. Once we receive your package exchange/refund will be automatically issued.
Important Notice:
- The original shipping fees are non-refundable.
- Please do not send your return package to the sender's address on your package. This is not the return address, and it will affect the processing of your return. An arrangement will be made by cmm to pick up the return package from the delivery address.
- R80.00 fee per return request will be deducted from your refund.
- Please ensure you don't include non-CMM items erroneously in your return package. We will not be responsible for sending items back to you.
- Your request will be processed within 5 -7 business days after we receive your return. The refund will be issued the original payment account.
- If there is an issue with your return, please contact Client Support within 30 days from the date your return was logged at [email protected]
Items that cannot be retuned/exchanged:
- Items marked as non-refundable
- Items that are worn, damaged or have tags removed
- Customized items and free gifts
